This article focuses on best practices for capturing signatures on the web-app and the mobile apps. These best practices are important, but this article might not include specific information pertaining to the steps taken to capture the signatures on web or mobile. We recommend reading this article, and then following up by reading the following articles specifically outlining the process of capturing signatures on web and mobile

Access the signature panel on step 4 when creating a new journal entry. All signers who have been added to the entry in prior steps will have their own signature panel & buttons. In order to open the signature panel and capture the signature of a signer, click the "Add Signature" or "Signature by Mark" buttons that are associated to that specific signer.

The screen orientation is a very important aspect of the signature panel. If your device is upright and in portrait orientation, the signature panel may not provide enough space to capture the signer's signature. You can change the orientation of your device from portrait to landscape (on its side) to provide a larger writing surface for the signer.

Pen stroke width adjustments are currently not available on the mobile apps

We recommend having the signer either use their finger or a general rubber tip stylus to sign their name (as seen below).

In general, styluses that are created specifically for a phone or tablet (ie Samsung S-Pen) may be unreliable. We recommend using a finger or a rubber tip stylus

Access the signature panel on step 4 when creating a new journal entry. All signers who have been added to the entry in prior steps will have their own signature panel & buttons. In order to open the signature panel and capture the signature of a signer, click the "Add Signature" or "Signature by Mark" buttons that are associated to that specific signer.

You (or your signer) can customize the pen stroke width by using the range selector towards the bottom of the signature panel, right on top of the buttons (as seen below). We recommend adjusting the pen stroke width only as needed to ensure the accuracy and authenticity of the appearance of the signatures

This is the most common type of signer whose signature is captured by a notary in their notary journal.

The National Notary Association defines "Principal" as a "Person who is a signer of and party to a document." (as seen in their Glossary of Terms)

Signers are added in step 2, and are associated with documents in step 3 by default (signers can be removed from a document by clicking the checkmark next to their name on the document)

Where are these signatures captured?

Step 4

This type of witness is used when a signature by mark is performed and notarized, which typically requires 2 witnesses to witness the act. Obtaining signatures from these witnesses is typically optional, as most states do not specify that these types of witnesses are required by law to sign the notary's journal, even when they are required to participate in witnessing the signature by mark and signing the document as witnesses.

Where are these signatures captured?

Step 4

This type of witness is used as a method of identifying the principal signer.

The National Notary Association defines "Credible [identifying] Witness" as a "Believable person who identifies a document signer to the Notary after taking an oath or affirmation. The credible identifying witness must personally know the document signer and also be personally known by the Notary"

Where are these signatures captured?

Step 2