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How to capture a signer's signature in the mobile app
How to capture a signer's signature in the mobile app

This guide explains how to capture a signer's signature in the Notary eJournal mobile app, and a few important notes to be aware of.

Updated over a week ago

Alert: This guide focuses specifically on capturing signatures in the mobile apps. If you are looking for a guide on capturing signatures in the mobile app, click here

Capturing signatures

Adding singers & signatures

1. Start by creating a new journal entry or opening an existing draft. Existing drafts look blue in color and have the tag of "Draft" associated with the entry, as seen in the orange rectangular box in the image

Alert - Signatures are captured on step 4 and can only be captured after you have added a signer to an entry in step 2. If you have not yet added a signer to this notary journal entry, you will not be able to capture any signatures

2. Click "Add Signature" under the name of the signer whose signature you are about to capture.

3. Using the signer's finger or a stylus, have the signer sign in the space provided and click "Save" once satisfied.

Screen orientation

4. You can also change the orientation of your device to create a larger writing surface for the signer's signature.

Warning - Changing the orientation of the signature panel while the signature panel is open will wipe any signatures currently on screen. Therefore, make sure to orientate the screen appropriately before having the signer make their signature, and then press "Save" before changing the orientation back.

5. Once you are satisfied with the signature, press "Save"

6. The signature will now be associated with the correct signer. Click "Next" to continue with the rest of the journal entry creation process.

Reviewing the signatures

7. On the review screen, you can see all of the signatures captured and to whom they are associated. We alert you to any signers who do not have a signature associated, just in case you may have missed capturing a signature.


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