This article pertains to how to use this feature on the mobile apps. If you are looking for how to use this feature on the web-app, click here
How do I make a journal entry in the Notary eJournal for a signer who is using a mark?
Creating a journal entry for a signer who is using a mark and has witnesses to witness their mark will require a few extra/different pieces of information when compared to a normal notary journal entry;
The mark of the signer
The witness’s information
For each signature-by-mark witness, we allow you to capture the following pieces of information;
The address of the witness
The ID information of the witness
And the signature of the witness
Let's take a closer look at how this all works
Where does this take place in the Notary eJournal app?
The journal entry will being like normal, inputting your location in step 1, your signer’s information in step 2 and the document information in step 3. Capturing all relevant information for the signature-by-mark witnesses happens on step 4 of the app where you would normally collect signatures.
Note - We provide you with the ability to capture up to 2 signature-by-mark witnesses. Only 1 is required to move forward if you select the signature-by-mark workflow
For any signer who is signing by mark, click "Add signature-by-mark" under their name. You will then have them make their mark on the screen provided.
Important - This is a good time to remind you that state laws vary with regards to the legal requirement for journaling a signature-by-mark signer & witnesses. It may be required by law, or considered a best practice to have a witness write the signer's name next to their mark on the signature pad. If you choose to do that, make sure you instruct the signer and witness to leave enough room on the signature pad.
After the signer makes their mark, click "Save" and you will then be prompted to add information about the signature-by-mark witness or witnesses, which can include their address, their ID information and their signature. Once you have completed these steps, you've finished with the signature-by-mark workflow and can move forward in the app to complete the journal entry
Now that we have learned how to create a journal entry for someone performing a signature-by-mark, make sure to brush up on your state's laws to ensure you are compliant with all of their requirements
How does it look when viewing a saved entry?
When viewing a saved entry, you will find labels to accurately identify signature-by-mark witness information.
Tutorial video